After they were finished replacing our roof, Steve Bohn, Project Manager, handed me a stuffed Pink Panther with a smile of pride for the work they had done. I had seen this, the Pink Panther and the smile, in some of the customer videos Matt Sullivan, Sales Representative, had shown us when he gave us the estimate. And now I could fully appreciate what I had seen in those videos. The moment I sent an inquiry on their website and the phone rang not more than 5 minutes later to schedule an estimate visit I knew it was going to be a special experience. Once we had contracted the job, Steve took over and kept us informed at every turn. We did not have to lift a finger! The morning of, the team arrived on time to the minute and began work immediately, the dumpster arrived right on time, the materials arrived shortly after that and by the next afternoon—carried out with the ballet of military precision--we had a brand-new roof that we love and a yard so clean you can’t tell anything happened. And now our Pink Panther sits under the new roof in our living room emblematic of our entire experience of the pride that Xterior Solutions and all of their employees put into every job.
Raymond H. of Beacon, NY
Tuesday, March 10th