Q&A

Xterior Solutions Q&A

Are you insured/licensed/bonded?

Yes! We are fully insured; we are also licensed and bonded for work in both Putnam and Westchester counties.  

Can you repair metal roofing?

Unfortunately, no we cannot.  Metal roofing panels are not stamped by the manufacturer making it difficult to match for a repair.  

Do you offer financing?

Yes, we can offer a variety of financing options through Service Finance.  

Do you use sub-contractors?

No, our crews work exclusively with and for us! This ensures consistant quality with every installation project.  

How long will my project take to complete?

Every project and home is different; timing is dependant on the size of your home, type of materials being installed, weather, and current condition of the home.  Weather and current home conditions are two of the biggest complications we schedule around.  We also take care to communicate with every customer during each stage of their project. 

How much more is a Metal Roof versus a Shingle Roof?

Typically a Metal Roof is about 2-3 times the price of a Shingles Roof. It does depend on the style and gauge, but its definitely more expensive.

If I do decide to have my roof replaced with shingles, what is the warranty?

If Xterior Solutions installs a new roof, the warranty is for a LIFETIME. Since Xterior Solutions is a Platinum Preferred Contractor with Owens Corning we can offer the best warranties in the business. All of our Roof Replacements come with a LIFETIME Workmanship Warranty as well as a 50 Year Labor & Material Defect Warranty on the Shingles which is backed by Owens Corning.

What forms of payment do you accept?

We can accept cash, check, and major credit cards (Visa, Mastercard, Amex, Discover).  

When can you start my project?

Timing and scheduling can vary for several reasons including time of year, weather, othr projects, size and complexity.  We will be sure to communicate with customers so you know exactly when your project will start and finish.  We are will you every step of the way! 

Why choose Xterior Solution's for my project?

Here is a list of reasons why.

- Owens Corning Platinum Preferred Contractor(we represent less than 1% of the Roofing Contractors in the US.)

- A+ with the Better Business Bureau

- 24/7 Support and Emergency Service

- Will always get a live person

- Showroom and Warehouse with a physical address not a P.O. Box

- Office Staff- Sales Team to cover 8 counties throughout the Hudson Valley, Project Manager and Office Manager

- Licensed and Bonded in the  counties that require them

- Financing options available

- Community Involvement

- Donations to Charities

- 5 Consecutive years winning the Angie's List Super Service Award in multiple categories

- Over 190 Reviews on Angie's List

- Over 500 up to date references

- Drone use(before and after pictures)

 

our service area

We serve the following areas

  • Arden
  • Barryville
  • Bellvale
  • Bethel
  • Callicoon
  • Chester
  • Cochecton
  • Cochecton Center
  • Cuddebackville
  • Eldred
  • Florida
  • Forestburgh
  • Fremont Center
  • Glen Spey
  • Goshen
  • Greenwood Lake
  • Hankins
  • Highland Lake
  • Hortonville
  • Howells
  • Huguenot
  • Jeffersonville
  • Johnson
  • Kauneonga Lake
  • Kenoza Lake
  • Lake Huntington
  • Long Eddy
  • Middletown
  • Mongaup Valley
  • Monticello
  • Narrowsburg
  • New Hampton
  • New Milford
  • North Branch
  • Obernburg
  • Otisville
  • Pine Island
  • Pond Eddy
  • Rock Hill
  • Slate Hill
  • Smallwood
  • Southfields
  • Sparrow Bush
  • Swan Lake
  • Unionville
  • Warwick
  • Westbrookville
  • Westtown
  • White Lake
  • Yulan
Our Locations:

Xterior Solutions
190 Cardinal Rd
Hyde Park, NY 12538
1-845-943-2220
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